Services
Support Services
There are multiple ways to get in touch with us when there is a problem or you would like our assistance. Check out all the ways to get a hold of us by clicking the Get Help button below.
Get HelpEngConnect
EngConnect is the official mobile app of the Faculty of Engineering and Applied Science. Connect with other Engineering students in one-on-one chat, discover the services and clubs you need, join your department or program, and keep up to date on events and news.
Get ItFile Storage and Sharing
cloudFiles is our Faculty service for storing documents, syncing with your various devices, and securely sharing with others inside or outside Queen's. It supplements the campus OneDrive solution. Click More below for links and instructions.
More...Host a Web Conference
Zoom is our preferred solution for hosting web conferences. Free accounts are limited to 40 minute meetings; Pro accounts are unlimited. For licensing information contact @Stephen.
More...Application Delivery
Our application delivery system presents you with an "app store" of all the software you'll use in your courses, work, and for special projects. It will install and run on your own Windows laptop or desktop, or if you're a Mac user it will run transparently on your device using one of our servers. Apps.Eng is available on and off campus.
LaunchFree Software
As staff, instructor, or student in the Faculty of Engineering and Applied Science, you have access to free licenses for a wide variety of software from Microsoft, including servers, operating systems, and virtualization systems. Log in with your Queen's NetID.
Download SiteCode Repository
FEAS IT supplies a GIT based version control repository powered by GitLab. The web based GIT management tool allows users to easily manage and share their GIT projects. Contact us for access.
Sign InEngineering Store
The Engineering Store is a CPI compliant online marketplace for selling products and services to Queen's faculty, staff and students as well as customers off campus. We accept payment by VISA or MasterCard.
More...Web Content Management
The primary department and Faculty sites are maintained by multiple users, with varying requirements for access. To manage all of that content FEAS uses a Cascade CMS server.
More...Digital Signage
We maintain the digital signage systems used throughout the Faculty, allowing you to update content at will while monitoring and supporting the system and allowing for emergency messaging.
More...Anonymous Feedback Collection
Place an anonymous feedback box on any webpage and allow students or others to provide comments, concerns, or suggestions.
More...Automated Email Signatures
We can put a personalized signature on your emails if you run Outlook on Windows or Mac OS, or Mail on the Mac. The signature follows the Faculty standard but inserts your personal information.
Contact UsWordPress Hosting
Faculty IT can provide you with a WordPress site for your research lab, personal faculty page, or team. We look after patching and support, you handle the content.
Contact usSystem and Service Monitoring
We can monitor your research computing or other systems and notify you if a service or protocol goes down, the CPU is overutilised, memory is running low, or a number of other triggers.
Contact UsPrint and Copy Tracking and Control
We use PaperCut to monitor printers in the Faculty, but student and administrative. Usage for both print and copy can be tracked with optional quotas, and reports generated on demand.
Your accountWeb-Based Scheduling and Booking
Need students or outside users to be able to see the freetime of an individual or a team, and book meetings of various lengths within your parameters? We can do that!
Live sitePhysical Server Hosting
Talk to us about keeping your research computing in a physically safe, HVAC-controlled environment.
Contact UsMobile Device Management
If you have a number of mobile devices - phones, tablets - we can track their usage and location, keep them updated, and install required apps and settings.
Contact UsVacation Tracking
Faculty staff can request vacation days, sick days, and other time off, and see when others in their group are already booked off. Supervisors can approve, and the information can be uploaded to PeopleSoft.
Read MoreForm Data Collection
The simplest and least expensive way to collect form data on a web site is to use Microsoft Forms, part of Office 365. For more features and improved anonymity where necessary, the Faculty has a license with CognitoForms (https://www.cognitoforms.com/). Contact us for more information.
Connect to Microsoft FormsEquipment Reservation & Tracking
Want to loan out equipment to students and others? We have a system that checks out, reminds, and tracks items, and allows people to book in advance.
Go to siteFEAS Sessional Dates Calendar
A Faculty IT-maintained calendar of the official University sessional dates for the current and upcoming academic year, including start/end of classes, add/drop deadlines, etc. Syncs live with Outlook and most other calendar programs.
Get itVirtual Servers
Faculty IT maintains and monitors a virtual server farm that can provide Windows or Linux servers for research, teaching, or administrative purposes.
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