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35 Fifth Field Company Lane

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+1 613-533-2442

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The pIT

Jackson Hall 011
35 Fifth Field Company Lane

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x32442

+1 613-533-2442

icon_chat
Live Chat

Start a live chat with one of our techs

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macOS Printer Authentication after NetID Reset

Synopsis

FEAS Faculty and Staff using the PaperCut print system on their macOS laptop or desktop will need to use the following process to re-authenticate their printer access after a NetID password change.

Instructions

Cancel and print jobs that are currently Holding for Authentication.

Open Keychain Access

  1. Search for Schoeffer
  2. There should be one or more entries with the @ icon (see example to right).
  3. Delete each one.
click for full image

Close Keychain Access.

Print a document/page from the application of your choice. You will get prompted by macOS to enter your credentials.

  1. Username should be ‘ad\netid‘ (where netid is replaced with your NetID).
  2. Password should be your new NetID password.
  3. Click Connect
click for full image

Check that your document/page has printed.