Getting Help Contacting the FEAS IT Group You can start a live chat session with our Support group by clicking the chat bubble in the bottom right corner of this page, or by clicking here It’s as easy as sending an email to help@engineering.queensu.ca to report an issue and request help. You can initiate a service request or report an issue or browse our self-help section at ServiceDesk On Campus Extension: x32442 Off Campus Number: (613)-533-2442 The QuickSupport tool can be downloaded to your computer to allow one-time remote support from one of our technicians. The pIT – Jackson Hall 011 35 Fifth Field Company Lane Kingston, ON K7L 3N6